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Position Filled
Permanent
On-Site

Director of Operations

Recruiter: Rebecca David

Lakewood, NJ

Job ID
6082AZ
Industry

Healthcare

Specialty

Healthcare Administration

Experience level

Leadership

Salary range:
$200,000 - $250,000

JOB BENEFITS

  • Competitive salary
  • Relocation assistance
  • Opportunities to work in a culturally vibrant and rapidly growing community

COMPANY DESCRIPTION

This organization is an award-winning Federally Qualified Health Center (FQHC) providing integrated medical, dental, and behavioral healthcare services. It is a growing entity that primarily serves the Jewish community in a rapidly expanding and culturally vibrant area.

OVERVIEW

The Director of Operations will oversee clinic operations, implement strategic initiatives, and ensure operational efficiency. They will drive process improvement, optimize patient and provider experiences, and develop effective communication and financial strategies to support high-quality healthcare delivery.

WORK SCHEDULE

Full-time position.

QUALIFICATIONS

  • Bachelor’s degree in a relevant field (Business, Healthcare, etc.)
  • Proven experience in project management and/or leadership positions
  • Demonstrated ability to lead and execute successful projects
  • Strong leadership, communication, and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Highly organized and detail-oriented
  • Proficiency in healthcare management tools and software

KEY RESPONSIBILITIES

  • Strategic Leadership: Collaborate with senior leadership, provide guidance to staff, and maintain departmental standards.
  • Operational Efficiency: Oversee daily operations, including patient flow, scheduling, staffing, and financial performance.
  • Process Improvement: Create and monitor KPIs, conduct audits, and implement quality improvement measures.
  • Patient Experience: Establish customer service standards, address feedback, and enhance satisfaction.
  • Financial Assessment: Collaborate with finance to optimize revenue, manage financial challenges, and ensure sustainability.
  • Effective Communication: Develop and implement communication strategies across all sites.
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